‘Prepaid’ utility bill coming to Sharjah-Consumers will be able to set consumption cap and ‘recharge’ if needed

Sharjah: Sharjah residents will be able to decide their utility bill amount by using a prepaid system to set consumption, a top official has said.

Dr Al Leem said Sewa processes and services revolve around the consumer. In June, Sewa was certified with the ISO 50001 Energy Management Standard (besides ISO 9001 Quality Management Standard, ISO 14001 Environmental Management Standard, and OHSAS 18001 Occupational Health and Safety)

“We are the first in the Arab world to obtain the ISO 50001 … When you have those certifications it means that you are running with standards. You have policy in the system. It is customer-driven.

“Through the certification, the certification body ensures that you’re sustaining your services round the clock, with a smile, and at the same time meeting and exceeding the customer expectations,” he added.